Justin Bregar is a web designer, web developer and semi-pro photographer living in the Denver, Colorado area. This is his personal blog. If you're looking for web design or development services, you want Complexity causes 50% of returns
A recent Reuters article reports on a study that says complexity of the product causes 50% of product returns.
Something to think about before you add that “one nice little feature”. What you’re really adding is complexity and there’s a usability cost for that. Does the benefit (to your users, not you) outweigh the cost?